Q: How do I remove spots from my dishes?
A: You may have HARD WATER:

Hard water is characterized by spotting on dishes and glassware; scale on the inside of your water heater, plumbing pipes and other water using appliances; soap curd and ring around the bathtub; or your clothes may look gray and unclean.

This is caused by an increase in calcium and magnesium in the water measuring 3.5 grains per gallon (gpg) or more.
Q: Why does my water taste metallic?
A: You may have CLEAR WATER IRON:

Clear Water Iron is characterized by yellow, brown, or rusty stains on plumbing fixtures, water-using appliances, and fabrics. Metallic taste in foods and beverages may be present. Water is generally clear when drawn from the faucet.

This is caused by iron in the water supply measuring 0.3 parts per million (ppm) or higher. Clear water iron is clear when drawn from the faucet, but oxidizes when exposed to air and develops a yellow to rust color.
Q: Why do I have a ring around my bathtub?
A: You may have HARD WATER:

Hard water is characterized by spotting on dishes and glassware; scale on the inside of your water heater, plumbing pipes and other water using appliances; soap curd and ring around the bathtub; or your clothes may look gray and unclean.

This is caused by an increase in calcium and magnesium in the water measuring 3.5 grains per gallon (gpg) or more.
Q: Can I get rid of the yellow, brown, or rusty stains on my fixtures and my clothing?
A: You may have CLEAR WATER IRON:

Clear Water Iron is characterized by yellow, brown, or rusty stains on plumbing fixtures, water-using appliances, and fabrics. Metallic taste in foods and beverages may be present. Water is generally clear when drawn from the faucet.

This is caused by iron in the water supply measuring 0.3 parts per million (ppm) or higher. Clear water iron is clear when drawn from the faucet, but oxidizes when exposed to air and develops a yellow to rust color.
Q: Why does my water appear reddish out of my faucet?
A: You may have a RED WATER PROBLEM:

Red water problems are characterized by yellow, brown, or rusty stains on plumbing fixtures, water-using appliances, and fabrics. Metallic taste in foods and beverages may be present. Water is RED when drawn from the faucet.

This is caused by iron in the water supply measuring 0.3 parts per million (ppm) or higher. Clear water iron is clear when drawn from the faucet, but oxidizes when exposed to air and develops a yellow to rust color.
Is there a way to get rid of that yellow to reddish slime in my toilet tank?
A: You may have BACTERIAL IRON:

Bacterial Iron is characterized by yellow, brown, or rusty stains on plumbing fixtures, water-using appliances, and fabrics. Metallic taste in foods and beverages may be present. Water is CLEAR or RED when drawn from the faucet, but can have clumps or balls that may foul plumbing lines and other water-using appliances.

It is particularly noticeable as a yellow to reddish slime in your toilet flush tank.

Iron Bacteria are a group of bacteria which thrive in iron-bearing water utilizing iron as an energy source. This bacteria is not a health hazard, and may be treated with a combination filtration system.
Q: I have blackish stains on my fixtures and laundry, Can you help?
A: You may have MANGANESE in your water:

Manganese water problems are characterized by a blackish stain on fixtures and laundry. Manganese content above 0.05 parts-per-million (ppm) causes stains.

The interaction of carbon dioxide or organic matter with manganese bearing soils may cause manganese water problems. This problem is usually found in combination with iron.
Q: My copper pipes are showing green or rusty stains, is this normal?
A: You may have ACID WATER:

Blue/green or rusty stains and corrosion of plumbing fixture and other water-using appliances; pitting of porcelain and enamel fixtures and dishes; and pin holes in copper plumbing lines characterize Acid Water problems.

Acid Water is generally associated with the pH value of water less than the neutral point of 7.0. Water with a pH value of 6.8-6.9 is slightly acidic, 6.0-6.7 is moderately acidic, and 4.0-5.9 is considered extremely acidic for drinking water.
Q: My porcelain dishware is beginning to show signs of pitting; Is there a solution?
A: You may have ACID WATER:

Blue/green or rusty stains and corrosion of plumbing fixture and other water-using appliances; pitting of porcelain and enamel fixtures and dishes; and pin holes in copper plumbing lines characterize Acid Water problems.

Acid Water is generally associated with the pH value of water less than the neutral point of 7.0. Water with a pH value of 6.8-6.9 is slightly acidic, 6.0-6.7 is moderately acidic, and 4.0-5.9 is considered extremely acidic for drinking water.
Q: Can you stop my water from smelling like rotten eggs?
A: You may have HYDROGEN SULFIDE in your water:

Hydrogen sulfide in water will produce a rotten egg taste and/or odor. It turns copper plumbing lines black and is very corrosive.

Hydrogen sulfide is a dissolved gas that is found in some water supplies and can be treated simply with a combination filtration system.
Q: I can't stand drinking water that tastes like my swimming pool, can you help?
A: You have WATER TASTE PROBLEMS:

Objectionable tastes and/or odors other than Hydrogen Sulfide can be caused by dissolved gases, organic contamination, or from over chlorination.
Q: Why does my water taste like I have been drinking pond water?
A: You have WATER TASTE PROBLEMS:

Objectionable tastes and/or odors other than Hydrogen Sulfide can be caused by dissolved gases, organic contamination, or from over chlorination.
Q: My water is dirty, how do I fix it?
A: You have a TURBIDITY problem:

Foreign particles, dirty, or cloudy water all characterize turbidity problems in your water.

Turbidity is caused by tiny suspended particles that are the result of water main scale, silt, or other wastes. Private wells often contain clay, dirt, or silt, which when pumped into the home are noticed as turbidity in the water system.
Q: Is there a way to remove the yellow or brown tint in my water?
A: You may have a TANNIN problem:

Tannin symptoms include yellow or brown tint or cast in the water supply.

This is the result of decaying vegetative matter. Tannins in the water supply measuring 0.5 ppm or higher may cause staining and/or interference with various water treatment processes.

A special tannin removal softener is available as a solution for existing systems that exhibit this problem, or to prevent this problem in newly installed water treatment systems.
Water Guys, Inc. has your solution!
(315) 638-3687
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